PRIVACY NOTICE

Last updated: September 11, 2026

Spaniard AI is a commercial brand operated in Mexico by Broadband Broker S. de R.L. de C.V. and in the United States by Rio Networks LLC. Broadband Broker S. de R.L. de C.V., located at Saltillo 510, Col. Nísperos, Piedras Negras, Coahuila, C.P. 26020, Mexico, is responsible for personal information processed in connection with services offered in Mexico.

Information we collect

We may collect names, telephone numbers, email addresses, appointment details, service interests, messages, and information voluntarily provided through calls, forms, WhatsApp, email, or other business communications. Calls and automated conversations may be recorded or transcribed when permitted by applicable law.

How we use information

We use personal information to respond to inquiries, provide AI receptionist and chatbot services, qualify and follow up with prospects, schedule appointments, send confirmations and reminders, maintain business records, improve service quality, prevent misuse, and comply with legal obligations.

Service providers and transfers

Information may be processed by authorized technology providers that support telephony, messaging, scheduling, email, automation, hosting, analytics, and customer relationship management. We limit access to what is reasonably necessary to provide these functions and may process information in Mexico, the United States, or other jurisdictions where providers operate.

Retention and security

We retain information only as long as reasonably necessary for the purposes described above or as required by law. We use reasonable administrative, technical, and organizational safeguards, but no electronic system can be guaranteed completely secure.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal information and may withdraw consent where processing is based on consent. To submit a privacy request, contact ramon@spaniard.ai or +52 811 398 2040. We may need to verify your identity before completing a request.

Updates

We may update this notice as our services or legal obligations change. The latest version will be posted on this page.